— 2025 · Web application · production tracking
Les Ateliers - ENNATO
Production tracking for the ENNATO jewellery workshop: every customer follows the creation of their piece, step by step, from a simple QR code all the way to delivery.
- Year
- 2025
- Role
- Design & development
- Type
- Web application · production tracking
- Next.js
- TypeScript
- Shopify API
- Free-tier infra
Context
ENNATO is a jewellery workshop that invites its customers to create their own piece. Two paths coexist: the in-person workshop, where you model your ring in wax on site; and the creative kit, ordered online, made at home and sent back by post. In both cases the wax pieces then go to the foundry to become metal jewellery, over several stages.
The need
Creating your own piece of jewellery is a meaningful moment: the customer invests themselves and can’t wait to see the finished piece. The idea was to extend that experience beyond the workshop, keeping the customer connected to their creation until delivery. On ENNATO’s side, the tracking of each piece needed to be centralised in a single, clear tool, to free up time and keep an overview of production.
Solution
The application follows each creation throughout its making and keeps the participant informed automatically at every stage cleared. A private, personal tracking page, like a parcel tracker, shows exactly where the piece stands — with photos of their own creation.
Key decisions
Design
- A premium, artisanal aesthetic, faithful to ENNATO’s identity: a black, white and neutral palette, restrained typography, generous whitespace, creations presented as in a gallery.
- Mobile-first: customers check their tracking from their phone, often right after scanning a QR code. An experience as carefully crafted as the awaited piece.
Method & engineering
- Frictionless sign-up via QR code: reusable cards in the workshop, unique single-use QR codes for the kits. Zero complicated data entry.
- Two paths, one unified logic: a tracking system able to handle both the workshop and kit timelines without duplicating the tool.
- Shopify integration: payment links personalised per participant, automatic tracking of the “paid” status. The app complements the existing ecosystem instead of replacing it.
- €0 recurring: an application built entirely on free tiers, with no monthly subscription for the workshop.
The design
Everything had to feel like an extension of the object, not like opening an app: the same care given to the jewellery, carried over to the screen. The customer finds ENNATO’s world at every stage, and the wait becomes part of the pleasure.
Product preview
Outcome
The application extends the joy of creation through to delivery, keeping the customer informed at every stage, while giving the workshop a clear management tool connected to its store. Every decision — from the QR code to the Shopify integration, through to cost optimisation — addresses a concrete, real-world need of the craft.